I have made a test payment, but have not received it yet. Why is this?

It is probably due to your account settings for payouts. The default payout frequency is set to 2 times a week. You can easily adjust this via the payout settings.

It is also possible that we have not yet carried out the required review of your website. As soon as the first transaction is received into your account, we check some additional documents, such as the ID and the Chamber of Commerce registration. In that case, you will have to wait just a little longer. You will receive a confirmation email from us as soon as payouts are activated.


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