Credit and debit cards
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How do I capture or cancel an authorised payment?
For card payments, you can pre-authorise a card to reserve funds before you capture and process the payment at a later date. You have...
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What is an Acquirer Reference Number (ARN) and where can I find it?
The Acquirer Reference Number (ARN) is a unique number used to trace a transaction from the acquirer's bank to the cardholder’s bank....
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How do I activate credit and debit card payments?
You can make an activation request for credit and debit cards payments in your Mollie Dashboard. We’ll then check your website and ma...
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Can I change the spending limit for credit cards?
Every payment method has its own minimum and maximum transaction amount that is decided by banks. As Mollie is based in the EU, the m...
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What are chargebacks?
When a cardholder pays with a credit or debit card, they have the option to reverse the transaction within 180 days of the purchase o...
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What are the risks of accepting credit card payments?
Credit and debit cards are used globally, but accepting them as a payment method involves certain risks. It is not guaranteed that yo...
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How do I prevent credit card chargebacks?
A card payment is not a guaranteed transaction. A cardholder can carry out a chargeback via their bank. If your consumer's bank accep...
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How do I resolve a credit card chargeback?
If you receive a notification that a chargeback was made, this means that the transaction was reversed by the cardholder. We’ve liste...
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What are the costs for credit and debit card transactions?
The rate for a card transaction will depend on the type of card being used and the transaction region. Here is a summary of how we ch...
