Why do my invoices not match my reports?

There are several reasons your sales invoices may not match your reports.

 

Rounding differences

A transaction fee varies based on the payment method, applicable VAT, and other charges. Since we can’t charge amounts beyond two decimals, we round your fees down and differences up. If you pay too much at the end of the month the excess is added to your Mollie balance as part of your next payout.

Example  

If you have a €0.356 transaction fee (including VAT), we’ll charge €0.36 because we round the fee down to €0.35 and use a rounding difference of €0.01 (€0.35+€0.01=€0.36).


Settlement delays

Your settlement report might not match your invoice because it may include additional costs or revenue missing due to settlement delays

For example, as credit card transactions are paid out with a delay, some credit card payments made during the last week of the month might appear in the next month’s settlement report.

 

Good to know

You can match payments to invoices using payment descriptions. Payments descriptions are automatically added to your payments when you connect Mollie to your website.

 

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