How do I activate Klarna’s Merchant Portal?

You will receive an email from Klarna with steps to activate your account for Klarna’s Merchant Portal. This email should arrive a few hours after we approve Klarna for your Mollie account and the activation link is valid for 3 days. Make sure to check your Spam folder if you don’t see it in your inbox. 


What is Klarna’s Merchant Portal? 

Klarna’s Merchant Portal is a central place to manage all your activity related to Klarna. You can see order details and also access the following apps:

  • Orders App (read-only)
    • You can still manage your orders in your Mollie Dashboard.
  • On-Site Messaging
  • Branding App
  • Users App
  • Disputes App 

Visit Klarna’s Merchant Portal FAQ for more information about these features. 


Problems with activating

If you have lost the activation email or are having problems with the link, please contact our Support team. You will need to provide us with your Mollie email address and phone number for a new activation link.


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