Magento 2: Solve common problems

Restore the connection

To verify that the API keys are correct, follow the steps given in Connect to Mollie.

Activate payment methods in your Mollie account

  1. Log in to your Mollie Dashboard.

  2. Go to Settings > Website profiles.

  3. Click Payment methods under the website profile.

  4. Use the toggles to activate your payment methods.

    A blue toggle indicates that the payment method is active. A yellow toggle indicates that it's pending Mollie's approval.


    Some payment methods require Mollie's approval before they're available in your Mollie Dashboard. If your account has been approved but payment methods are still missing from your dashboard, contact support.

Clear the cache

  1. Log in to dashboard and select System > Cache management.

  2. Click Flush Magento cache.


For more information on CLI commands, read Manage the cache↗.

Contact support


Mollie can only provide support for its module when it runs using the default code provided in the source files.

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