WooCommerce: Prevent premature order cancellation

The WooCommerce Hold stock (minutes) feature in your dashboard under WooCommerce > Settings > Products lets you specify how long to hold orders with the status Pending before cancelling them.

Bank transfers usually take significantly longer than other payment methods, which is why Mollie for WooCommerce lets you give an order a different initial status in order to avoid premature cancellation.

  1. Log in to WooCommerce.

  2. Go to WooCommerce > Settings.

  3. Select the Mollie Settings tab.

  4. Select Edit next to Bank Transfer.

  5. Scroll down to the Initial order status drop-down menu and ensure that On hold is selected.

  6. Save the changes.