Shopware 6 App: Troubleshooting checklist

Customers get errors in the checkout

  • Check the log files for error messages

  • Enable debugging to see the full error message

Payment methods are missing from the checkout

Orders show an open status

In Shopware 6, an order might have an additional open status in the transaction history before it transitioned to the target order state. This is because Shopware 6 order states can have dependencies on each other↗. For example, an order that's complete can only go back into in process after transitioning to open.

The Mollie app handles these transitions automatically, which means you don't need to take action when this happens.