Magento 2: Troubleshooting checklist

When customers receive an error in the checkout, there might be an issue with the Mollie module.

You can try the following steps to solve the issue.

When you connect the Mollie module, it retrieves the payment methods that are active in your Mollie account. To make them available in your checkout, you need to enable them as a separate step.

If there are payment methods missing from your checkout, try the following troubleshooting steps.

The Mollie module uses webhooks to notify Magento 2 of status updates.

When the webhooks fail, Magento 2 is unable to process payments properly and orders aren't updated.

To troubleshoot this issue, you can try the following steps.

Mollie for Magento 2 is built to work seamlessly with Magento 2. This means it's compatible with the features and functionalities that Magento 2 offers.

In some cases, compatibility issues arise between the Mollie module and other modules.