Magento 2: Solve common problems

Restore the connection

Activate payment methods


Some payment methods require Mollie's approval before they're available in your Mollie Dashboard.

If your account has been approved but payment methods are still missing from your dashboard, contact support.

  1. Log in to Magento 2.

  2. Go to Settings > Website profiles.

  3. Click Payment methods under the website profile.

  4. Use the toggles to activate your payment methods.

    A blue toggle indicates that the payment method is active. A yellow toggle indicates that it's pending Mollie's approval.

After activating your payment methods, you can add them to your checkout.

Clear the cache

  1. Log in to dashboard and select System > Cache management.

  2. Click Flush Magento cache.


For more information on CLI commands, see the relevant Magento documentation↗.

Contact support


Mollie can only provide support for its module when it runs using the default code provided in the source files.

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