Magento 2: Send second-chance emails

You can also configure your store to automatically send second-chance emails after a certain amount of time.

  1. Log in to Magento 2.

  2. Go to Stores > Configuration.

  3. On the Configuration page, scroll to Mollie, click the arrow, and select Second-chance email.

  4. Select Yes from the Second-chance email drop-down menu.

  5. Optional: Select Yes from the Automatically send second-chance emails drop-down menu.

  6. Optional: In the Second chance email delay field, set the time in hours between the customer's initial checkout attempt and the second-chance email.

  7. Save the changes.


You can customise the email's template to suit your store's style. See Customise email templates↗.