Magento 2: Enable second-chance emails

  1. Log in to Magento 2.

  2. Go to Stores > Configuration.

  3. On the Configuration page, scroll to Mollie, select the arrow, and then Second-chance email.

  4. Select Yes from the Second-chance email drop-down menu.

  5. Optional: Select Yes from the Automatically send second-chance emails drop-down menu.

  6. Optional: In the Second chance email delay field, set the time in hours between the customer's initial checkout attempt and the second-chance email.

  7. Save the changes.