PrestaShop: Understand customer subscription management

Customer action


Change the payment method

After initial payment, SEPA Direct Debit is used for further payments. Customers can change the default payment method to credit/debit cards.

Cancel the subscription

Cancellation is immediate.

Change the address

This changes the default account address for all purchases.

Customers cannot add a subscription to the shopping cart under the following conditions:

  • The shopping cart contains a non-subscription product.

  • The shopping cart contains a subscription with a different period (daily, weekly or monthly).