1. Mollie Support
  2. Connect Mollie to a website
  3. Pre-built integrations
  4. Mollie for Gambio
  5. Gambio: Troubleshoot

Gambio: Troubleshooting checklist

In general, the Mollie module works without problems after installation and setup. This page contains some issues that can arise, as well as links to their troubleshooting procedures.

Customers get errors in the checkout

When customers receive an error in the checkout, there might be an issue with the Mollie module.

You can try the following steps to solve the issue.

Payment methods are missing from the checkout

The payment methods active in your Mollie account are available in your checkout by default after connecting to Mollie.

If there are payment methods missing from your checkout, try the following troubleshooting steps.

Payments aren't processing properly

The Mollie module uses webhooks to notify Gambio of status updates.

When the webhooks fail, Gambio is unable to process payments properly and orders aren't updated.

To troubleshoot this issue, you can try the following steps.

Third-party module incompatibility

Mollie for Gambio is built to work seamlessly with Gambio. This means it's compatible with the features and functionalities that Gambio offers.

In some cases, compatibility issues arise between the Mollie module and other modules.

If you experience compatibility issues with other modules, contact our support team.

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