Salesforce: Understand Mollie statuses

MollieSalesforce Commerce Cloud statuses

Mollie status flow

Figure 1. Payment status flow

Payment status flow

Figure 2. Order status flow

Order status flow

Note

Mollie also has statuses for payment processing steps after a payment is completed, for example, the refunded status.

Mollie-Salesforce Commerce Cloud status mapping

Salesforce Commerce Cloud order status

Salesforce Commerce Cloud payment status

Salesforce Commerce Cloud shipping status

Mollie order status

Mollie payment status

Open

n/a

n/a

n/a

Open

Created

n/a

n/a

Created

n/a

n/a

Not paid

n/a

Pending

Pending

n/a

Part paid

n/a

Authorised

Authorised

n/a

Paid

n/a

Paid

Paid

n/a

Paid

Part shipped

Shipping

n/a

Completed

Paid

Shipped

Completed

n/a

Cancelled

Not paid

n/a

Expired

Expired

Cancelled

Not paid

n/a

Cancelled

Cancelled

Failed

Not paid

n/a

n/a

Failed

Note

If payment is successful but an order fails for some other reason, the order's status is set to Complete.