Salesforce: View Mollie payment details

Mollie captures a lot of information on your customers' payments, such as the payment ID, bank name, BIC, and authorisation status. Use this information to help trace what has happened to an order.

Find the Mollie payment ID

Mollie assigns each payment a unique ID. Use this to look up payments in your Mollie account.

  1. Log in to Salesforce Commerce Cloud Business Manager.

  2. Open Select a site, and select a site from the list.

  3. Go to Merchant Tools > Ordering > Orders.

  4. Find the order and open it.

  5. Select the Payment tab.

    The ID is displayed in the Mollie payment ID field.

Find additional Mollie payment details

  1. Log in to Salesforce Commerce Cloud Business Manager.

  2. Open Select a site, and select a site from the list.

  3. Go to Merchant Tools > Ordering > Orders.

  4. Find the order and open it.

  5. Select the Payment tab.

    Information on the payment is displayed in the Mollie payment details field.

View the authorisation status

Your customers can authoise Credit/debit cards and Klarna payment methods for later payment.

  1. Log in to Salesforce Commerce Cloud Business Manager.

  2. Open Select a site, and select a site from the list.

  3. Go to Merchant Tools > Ordering > Customer Service Center.

  4. Find the order and open it.

  5. Select the Attributes tab.

    The Order is authorised checkbox shows if the payment is authorised.